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Open arta189 Privacy Policy for Wallet Clarity

Our arta189 Privacy Policy shows how we handle account details, phone verification, wallet records and browser activity when you use DANA, OVO, GoPay or QRIS.

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arta189 Open arta189 Privacy Policy for Wallet Clarity
REQUEST ROUTES

Choose A Privacy Request Path

A clear request path helps you ask about personal data without guessing where to begin. We direct account, wallet and privacy questions through the support route connected to your account area, so we can match a request with the correct account step and payment reference. If you are in Surabaya or elsewhere in Indonesia, the same policy contact path applies where local law permits.

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Account access help

Use the support route shown after account sign-in when you want to ask what details are held, confirm a phone-verification record or clarify an access request.

Wallet record check

Mention the relevant DANA, OVO, GoPay or QRIS reference when asking about payment data; we can separate a receipt-status question from a broader Privacy Policy request.

Correction request

Tell us which account detail needs changing and why. We may ask you to confirm account ownership before changing contact data or responding to a deletion request.

DATA PRACTICES

Explore How We Handle Policy Details

We keep the Privacy Policy tied to real account actions rather than vague statements. The sections below explain data use, browser cookies, sign-in protection, retention, contact ownership and change requests.

Data handling

We use account details, phone verification and payment references to provide access, identify the correct account and respond to requests. We do not ask for unrelated details through the policy contact route.

Cookies and browser use

Cookies and similar browser storage can help retain a sign-in session and remember page choices. You can review browser controls on your phone or desktop before using the account path.

Account security

Phone verification helps connect an account request with the correct account holder. Keep sign-in details private, and contact us through the account support path if access activity looks unfamiliar.

Retention periods

We retain records only for the period needed for account operation, payment reconciliation, security checks or legal duties. The applicable period can depend on the record and local law.

Who handles requests

Our support and privacy contact route receives questions about account data, cookies, wallet references and policy wording. Include enough detail for us to locate the request without sending your password.

Changes and corrections

Ask us to correct an outdated account detail or explain a policy change through the stated request path. We may verify ownership before making a change or releasing account-specific details.

Browse Common Privacy Policy Answers

These answers address the account and payment questions you are most likely to ask before reading the full Privacy Policy. They are written for Indonesian access and should be read with the current policy wording, especially where local law affects eligibility or a particular request.

It covers account creation, phone verification, sign-in activity, cookies, support requests and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use.

We use your phone number for account verification, sign-in assistance and account-specific requests. If you ask for a correction, we may use verification to confirm that the request comes from the account holder.

Yes. The Privacy Policy covers payment references and status details linked to DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account records needed for reconciliation.

Cookies or browser storage may keep a session active and remember selected page settings. You can manage them in your phone browser, although changing those controls may require another sign-in.

Yes, where local law permits. Use the privacy request path, describe the account detail involved and complete any ownership check needed before we provide a copy or make a correction.

Retention depends on the type of record and the reason it is held, such as account operation, payment matching, security or legal duties. The current Privacy Policy explains the applicable approach.

You may submit a removal request through the stated contact path where local law permits. Some records may need to remain for payment reconciliation, security or legal duties, and we will explain that outcome.

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